Impact of policy implementation shortcomings and context constraints on the effectiveness of civil servant performance appraisalthe case of Brazilian Federal Service

Resumo

Literature points outs constraints existing in public service to performance appraisal (PA) related to, among others, justice perception and cultural aspects. In order to analyze the effectiveness of civil servant PA policy in the Brazilian federal administration, an ex-post policy evaluation was conducted, considering its impact and implementation process. It implemented a qualitative methodology, with a case study strategy, a policy cycle analysis with the participation of relevant actors and key institutions. The results showed reduced effectiveness of the policy derived, on one hand, from implementation failures found in each stage of the policy. On the other, the results identified structural barriers - (i) stability at work; (ii) recruitment by competition; (iii) frequent supervisor turnover; (iv) autonomy and discretion of civil servants; (v) high number of decision and veto players – that lead to PA cultural constraints - (i) companionship among workers; (ii) non-acceptance of performance critiques; (iii) absence of managerial culture; (iv) traditional practice of filing the evaluation process; (v) ineffective performance bonus. One of the main practical implications discussed, besides the need to improve the policy design and implementation, is that traditional PA policies in Brazil confront federal service characteristics, leading to an outright rejection of the process, which became an administrative protocol. The research specifies and amplifies the organizational obstacles to PA in Brazilian federal service, which could be tested in other contexts.

Ficha do documento

Tipo

Artigo científico

Ano

2021

Instituição

Escola Nacional de Administração Pública - Enap

Fonte

Revista do Serviço Público

Idioma

Inglês

Acesso

Não informado

Identificador

oai:ojs.pkp.sfu.ca:article/5941

Licença

http://creativecommons.org/licenses/by-nc-sa/4.0

Temas

Gestão PúblicaPolíticas PúblicasAdministração Pública

Palavras-chave

Brazil federal administrationcivil servantsperformance appraisalpublic sector barrierspublic policy cycleadministração federal brasileiraservidores públicosavaliação de desempenhobarreiras do setor públicociclo da política pública