Trust in the knowledge economy

Resumo

Purpose - The purpose of this paper is to provide insights into the expanding role of trust in the knowledge economy. Specifically it aims to focus on the unique nature of the knowledge economy and the importance of informal and social control provided by the development of trust. Design/methodology/approach - The paper is conceptual and a literature review. Findings - The intra- and inter-organizational dynamics of the knowledge economy require a unique focus on the development and maintenance of trust. Marketing relationships within and across firms will change and require a renewed emphasis on trust to safeguard the key asset in the knowledge economy, knowledge. Originality/value - This article adds new insights on organizational trust, specifically under the paradigm of knowledge-based production systems that characterize a knowledge economy.

Ficha do documento

Tipo

Artigo científico

Ano

2013

Instituição

Emerald Group Publishing Limited

Fonte

Repositório da FGV

Idioma

Inglês

Acesso

Acesso restrito

DOI

10.1108/JBIM-04-2013-0102

Identificador

oai:repositorio.fgv.br:10438/23337

Temas

Economia

Palavras-chave

OrganizationsTrustKnowledge economySocial controlEconomiaControle social