Segurança da informação e planejamento estratégicoum estudo de caso na Receita Federal do Brasil

Resumo

Objective — The general objective of this study is to understand how strategic planning impacts information security management, which means observing how the management team perceives the relevance of information security and how this perception unfolds in the internal and external actions of Brazilian Federal Revenue Service. Methodology — To achieve the objective, a case study was carried out with documentary analysis and semi-structured interviews with those responsible for the technology and information security area of the Brazilian Federal Revenue Service, together with data analysis related to security incidents, internal and external communications, initiatives training and research on the perception of knowledge gaps. Results — The analysis of data and interviews demonstrates the need for the adoption, by the senior management of the Brazilian Federal Revenue Service, of strategic objectives directly related to information security, involving technological, non-technological and behavioral aspects. Limitations — The main limitations of this work were related to access to sensitive information security data and the short time window of some datasets. Applicability of the work — The research results in the analysis of the impact of strategic planning on information security, whose considerations can be used in next cycles of strategy planning. Originality — To our knowledge, this is the first systematic analysis of the relationship between strategic planning and information security in the Brazilian Federal Revenue Service.

Ficha do documento

Tipo

Dissertação

Ano

2024

Instituição

Fundação Getulio Vargas

Fonte

Repositório da FGV

Idioma

Português

Acesso

Acesso aberto

Identificador

oai:repositorio.fgv.br:10438/35337

Temas

Administração Pública

Palavras-chave

Segurança da informaçãoReceita Federal do BrasilAnálise documentalPlanejamento estratégicoCapacitaçãoCultura organizacionalInformation securityBrazilian Federal Revenue ServiceDocument analysisStrategic planningTrainingOrganizational cultureAdministração públicaAdministração tributária – BrasilInformações (segurança nacional)Planejamento estratégico - Estudo de casos