Increasing collaboration and participation in smart city governancea cross-case analysis of smart city initiatives

Resumo

This study addresses the concept of smart governance in the context of smart cities, with a focus on analyzing the phenomenon of smart collaboration. Relying on the existing collaboration and participation concepts in the smart city domain, an empirical analysis was undertaken of how ICT can promote collaborative governance and increase the participation and engagement in government. The multiple case studies focus on three cities in Brazil that run municipal operations centers in an effort to become smarter: Rio de Janeiro, Porto Alegre, and Belo Horizonte. Interviews with directors, managers, and technicians shed light on the contribution that ICT makes in promoting an environment of collaboration in the government. The findings have revealed that ICT has an important role in supporting information sharing and integration between government agencies and external stakeholders, including citizens, especially in developing countries.

Ficha do documento

Tipo

Artigo científico

Ano

2017

Instituição

Routledge Journals, Taylor & Francis Ltd

Fonte

Repositório da FGV

Idioma

Inglês

Acesso

Acesso aberto

DOI

10.1080/02681102.2017.1353946

Identificador

oai:repositorio.fgv.br:10438/23834

Temas

Governança

Palavras-chave

Smart citySmart governanceInformation sharingCenter of operationsCollaborative governanceEmpirical analysisE-governmentCompartilhamento de informaçõesCiências sociaisCompartilhamento