Fatores de satisfação e motivação no trabalhouma análise dos servidores da Área Técnica Administrativa da Advocacia-Geral da União

Resumo

Objective – to investigate the factors that influence the satisfaction and motivation of employees in the administrative technical area of the Solicitor General of Brazil (Advocacia-Geral da União). To accomplish the research, a survey was carried out on concepts related to motivation, job satisfaction, recognition, leadership, remuneration public employment remuneration and the differences between public employees and public workers in Brazil. Methodology – The research is conducted using the quantitative-qualitative approach, with the subjects of the project being employees in the technical area of the Solicitor General of Brazil (Advocacia-Geral da União). To collect data, questionnaires were distributed with a response from 17% of the institution's total members. Results – The results indicated that the factors that impact the motivation of server in the administrative technical area of Solicitor General of Brazil (Advocacia-Geral da União) are: Working Conditions, Work Organization, Recognition, Extended Working Days and Work Overload. The factors that contribute to the motivation of public servants are working conditions, especially physical and technological, the leadership relationship, and an identification with the activities being carried out. Furthermore, the factors that contribute to the demotivation of the employees surveyed are: little recognition, mainly due to the lack of a career plan and dissatisfaction with remuneration and work distribution. Limitations – The main limitation of the research occurred because it was based only on the perception of a specific group of employees. It would be interesting, to legitimize this research, to carry out a new investigation with an increase in the number of respondents with the inclusion of the perception of the requested employees and members of the final area. Applicability of the work – Based on these results, it will be possible to understand the feelings of this category, so that they can continue carrying out their activities in a motivated and effective way, considering that this is beneficial for both the employee and the Institution. Contributions to society – By identifying intervention focuses, it is possible to open space for reflections on how satisfaction and motivation can be important factors for both mental health and better work performance. Originality – to our knowledge, there are very few studies on satisfaction and motivation at work.

Ficha do documento

Tipo

Dissertação

Ano

2023

Instituição

Fundação Getulio Vargas

Fonte

Repositório da FGV

Idioma

Português

Acesso

Acesso aberto

Identificador

oai:repositorio.fgv.br:10438/34619

Temas

Administração Pública

Palavras-chave

SatisfaçãoMotivaçãoReconhecimentoServidor da área técnica administrativaSatisfactionMotivationRecognitionEmployee in the administrative technical area.Satisfação no trabalhoMotivação no trabalhoServidores públicos - Serviços técnicosAdvocacia Geral da União (Brasil)