Conflicts among organizational areas - an issue still to be administered

Resumo

the paper deals with the issue concerning the conflict among organizational areas, in particular between end-areas - responsible for accomplishing the mission of the company - and support areas.The authors discuss the several kinds of conflicts presented in literature about organizations, and identify both the causes that generate them and impasse mechanismos.They call special attention to the new proposal of organization, wich suggest a new design fot the so-called staff areas.They make some considerations based on the testimonies from officers of public institutions, in wich the issue of the means-institutions "reign"has been a conversial matter.They conclude offering suggestions on how to administer the organizational conflicts, emphasizing the participant management as one of the most effective ways.

Ficha do documento

Tipo

Artigo científico

Ano

1996

Instituição

Escola Brasileira de Administração Pública e de Empresas da Fundação Getulio Vargas (FGV EBAPE)

Fonte

Revista de Administração Pública

Idioma

Português

Acesso

Não informado

Identificador

oai:ojs.periodicos.fgv.br:article/8020

Palavras-chave

conflictend areasareas meansorganizational flexibilityteamsparticipatory managementmanagerial skillsorganizational reconfigurations.los conflictoszonas de extremoáreas de mediosflexibilidad organizativaequiposgestión participativacapacidad de gestiónreconfiguraciones de organización.conflitoáreas-fimáreas-meioflexibilidade organizacionalequipesgerência participativahabilidades gerenciaisreconfigurações organizacionais.