CIO competenciesA social representation analysis

Resumo

The Chief Information Officer (CIO) has become increasingly important for companies. However, one can perceive that this professional realizes that his/her competencies are not always enough to tackle a daily professional routine centered around the constant transformations the business arena has witnessed. Thus, by using the Social Representation Theory operationalized via the words evocation technique, this article intends to investigate what are the IT professional perceptions about the CIO core competencies, in order to compare them with the CIO perceptions about his/her own competencies. The work concludes that there is a strong cognitive dissonance between those perceptions, as just 'capacity to influence the organization' and 'technical expertise' are perceived as CIO essential competencies both by IT professionals and CIOs. Finally, this article points out the very need companies have to develop internal programs to overcome the aforementioned cognitive dissonance, as it can hinder an adequate IT-Business alignment in an organization.

Ficha do documento

Tipo

Artigo científico

Ano

2014

Instituição

Association for Information Systems

Fonte

Repositório da FGV

Idioma

Inglês

Acesso

Acesso restrito

Identificador

oai:repositorio.fgv.br:10438/25559

Palavras-chave

Chief information officerCio competenciesIT leadershipIT professionalSocial representation theoryInformation systemsPersonnelSocial representationsProfessional aspectsRepresentações sociais