Aumento dos preços dos combustíveis no paísum processo decisório racional?

Resumo

Decisions are taken on several manners and at all times, but it was the French Henry Fayol who proposed a structured model for this decision-making process, defining the roll of directors and its responsibilities on the administration of the companies. On the development of this paper, several models of decision-making processes were analyzed, such as the rationalist classical model, the model of bounded rationality, the political model, coalitions involved in the process, theories of corporate social responsibility, corporate governance theories, among others. In the light of these models and based on Petrobras’ mission of being a safe and profitable company, the author makes an assumption and puts the decision-making process of the company on the rationalist classical model, focused on the maximization of profits and results. Due to the size of the company and the diversity of issues for the decision-making, the author focuses his studies in the Supply area of Petrobras and analyses the decision-making process for the increase of the prices of fuels, aiming at evaluating the veracity of his assumption. The research methodology is based on a bibliographical research and documents investigation in order to check if the decision-making model is really rational or if there are external influences or factors that lead to a new model of decision-making process. After comparing the rational model with data and accomplishments of the company, the author makes a connection of methods, including a field research to evaluate the perception of managers and stakeholders regarding the decision-making model of the company. The author interviews 11 employees of Petrobras and 10 external stakeholders aiming to collect perceptions on the decision-making process of the company, concluding this paper with a qualitative analysis of the data based on the content analysis technique. Using the results of the research, the author proves through documents of the company that the Executive Board of Petrobras is responsible for the approval of the prices policy of the company. Among other influence factor on the decision-making process of the company, inflation was the most remarkable one, showing the political bias on the relation between the government and the company. The prices policy of the company continues to be medium and long-term, causing losses at short-term for the Supply area of Petrobras. After reaching all mediatory objectives of this paper, the author concludes that the initial assumption is false and that the decision-making process for the increase of the prices of fuels in Petrobras resembles the models of limited rationality and policy, focused more on the stakeholders and on the competitiveness than on the rationalist classical model.

Ficha do documento

Tipo

Dissertação

Ano

2013

Instituição

Fundação Getulio Vargas

Fonte

Repositório da FGV

Idioma

Português

Acesso

Não informado

Identificador

oai:repositorio.fgv.br:10438/11729

Temas

GovernançaMeio Ambiente

Palavras-chave

Processo decisórioConflito de interessesCoalizõesPolítica de preçosModelo de governançaSustentabilidadePETROBRASDecision-making processStakeholdersConflict of interestsCoalitionPrices policyGovernance modelSustainabilityAdministração de empresasCombustíveis - Preços