Supply chain planning and trusttwo sides of the same coin

Resumo

Purpose - The purpose of this paper is to analyze the relationship between supply planning, trust and integration, and the influence of them on operational performance. Design/methodology/approach - The paper used a survey with 335 respondents from three different industries. The paper analyzed the data with structural equation modeling. Findings - The results suggest that supply planning and trust are positively related and both influence supply integration and operational performance. At the end the paper proposed a classification for supply integration based on planning use and trust. Research limitations/implications - The sample is composed by companies from only three industries (machinery, electronics and automobile), what does not allow generalization. Practical implications - Managers are challenged to develop simultaneously supply chain planning practices and trust-based relationship within buyers and suppliers. They must pay attention to different integration drivers and use them accordingly and in the context analyzed. The study suggests a 2 x 2 matrix that might help managers' decision making. Originality/value - Despite the importance of planning in supply and manufacturing management, few papers analyzed the role of supply planning integrated to trust. The combination between these aspects brings a more realistic and pragmatic view of the supply chain management.

Ficha do documento

Tipo

Artigo científico

Ano

2014

Instituição

Emerald Group Publishing Ltd

Fonte

Repositório da FGV

Idioma

Inglês

Acesso

Acesso restrito

DOI

10.1108/IMDS-07-2013-0324

Identificador

oai:repositorio.fgv.br:10438/23382

Temas

TransportesTecnologia

Palavras-chave

TrustOperational performanceSupply chain integrationSurveySupply chain planningTecnologiaLogística empresarialTrustes industriais