Some key success factors in web-based corporate training in Brazila multiple case study

Resumo

Brazilian companies are increasingly turning to Web-based corporate training by virtue of the fact that they need to train their employees within tight budget constraints in a country of continental dimensions. However, most of these companies do not know what the critical success factors in these endeavors are. Therefore, this article seeks to investigate some key success factors associated with such digital enterprises. In order to achieve this, the multiple case study method is used, whereby two cases, both conducted within the same Brazilian company, leading to opposite outcomes—a success and a failure—are analyzed in depth. The conclusions reached in this article were that goal orientation, source of motivation, and metacognitive support were the three critical dimensions in these two Web-based corporate training programs under analysis. Lastly, some managerial implications of these results are outlined. © 2008, IGI Global. All rights reserved.

Ficha do documento

Tipo

Artigo científico

Ano

2008

Instituição

Fundação Getulio Vargas

Fonte

Repositório da FGV

Idioma

Inglês

Acesso

Acesso restrito

DOI

10.4018/jwbltt.2009092201

Identificador

oai:repositorio.fgv.br:10438/25492

Temas

TecnologiaEducação

Palavras-chave

Assessment of e-Learning initiativesBrazilComputer-based trainingDistance learningE-learningWeb-based instructionWeb-based trainingAprendizagem organizacionalEnsino à distânciaTecnologia da informação