Sentiment analysis and knowledge organizationan overview of the international literature

Resumo

Knowledge organization (KO) as an activity is, among other meanings, a process for conceptual modeling of knowledge domains that produces a consensual abstraction model of this domain with a particular purpose. It adopts a myriad of techniques to analyze and build efficient knowledge organization systems, and one of these techniques is called sentiment analysis (SA) or opinion mining, which is emerging as promising and useful in a variety of ways. It is based in NLP and AI algorithms, and aims at identifying opinions and emotions toward any person, organization or subject; evaluating them as positive or negative, in both binary and graded fashions. This study sought to show various aspects of the implementation of SA for knowledge organization tasks as registered in the scientific literature. We began with exploratory bibliographic research and built a corpus of 91 scientific papers, written in English, selected in the LISA Database, between 2000 to 2016. We analyzed these papers and extracted title, year of publication, author(s) and institution(s), title of the journal where they were published, keywords, the LISA classification code, methods/techniques adopted and its application areas. Our main findings are that theoretical papers still prevail, which may indicate a field in the early stages. We found many institutions and authors from Asia, which points to a new shift in world expertise. We concluded that SA is still a novelty in the KO field, being slowly adopted as an aid to the main tasks, as document classification.

Ficha do documento

Tipo

Artigo científico

Ano

2017

Instituição

Ergon-Verlag

Fonte

Repositório da FGV

Idioma

Inglês

Acesso

Acesso restrito

Identificador

oai:repositorio.fgv.br:10438/23763

Palavras-chave

Sentiment analysisOpinion miningKnowledge organization systemsSocial mediaCiências sociaisPlanejamento empresarialPlanejamento estratégicoMídia social