Individualism-collectivism and business context as predictors of behaviors in cross-national work settingsincidence and outcomes

Resumo

Brief descriptions of cross-national problem events by 1349 organizational employees from many nations were content analyzed. Contrasts between individualistic and collectivistic behaviors were much more strongly predicted by variations in business context (e.g., language spoken and hierarchical relations between the parties involved) than by a measure of nation-level in-group collectivism practices. Respondents from individualist nations emphasized performance goals and task focus, whereas those from collectivist nations emphasized personal aspects of work relations more strongly. Task-focused behavioral responses to problems were uniformly associated with positive outcome, whereas the outcome of emotional responses interacted significantly with individualism-collectivism practices. The results are interpreted in terms of collectivists' greater attention to context. (C) 2011 Elsevier Ltd. All rights reserved.

Ficha do documento

Tipo

Artigo científico

Ano

2011

Instituição

Pergamon-Elsevier Science Ltd

Fonte

Repositório da FGV

Idioma

Inglês

Acesso

Acesso restrito

DOI

10.1016/j.ijintrel.2011.02.001

Identificador

oai:repositorio.fgv.br:10438/23225

Palavras-chave

Cross-cultural skillsWork interactionsIndividualism-collectivismCommunication stylesPsicologiaRelações humanas e cultura