From closed source to open source softwareAnalysis of the migration process to Open Office

Resumo

This article seeks to analyse the migration trajectory from commercial off-the-shelf and closed source software to open source software in order to establish the critical success/resistance factors associated with the replacement of the extant Microsoft Office with Open Office software in a private Brazilian company. The bibliographical review of this work addresses adoption/resistance to information systems, which is the theoretical framework adopted to explain the data collected. The single case study method was then applied and data was collected via documentation analysis, interviews, questionnaires, and direct and participant observation. Data analysis was then conducted by means of content analysis and non-parametric statistics. Based on that, three types of user behaviour were identified with respect to the intention to use open source software, namely adopters, partial adopters, and non-adopters. Finally, the reasons for such behaviour were set forth and discussed in order to make the implications of the study clear. © 2017 Elsevier Inc.

Ficha do documento

Tipo

Artigo científico

Ano

2017

Instituição

Elsevier Ltd

Fonte

Repositório da FGV

Idioma

Inglês

Acesso

Acesso restrito

DOI

10.1016/j.hitech.2017.10.008

Identificador

oai:repositorio.fgv.br:10438/25522

Palavras-chave

Adoption of information systemsOpen OfficeOpen source softwareResistance behaviour to information systemsResistance to information systemsBehavioral researchComputer softwareInformation systemsOpen systemsSoftware engineeringSurveysBrazilian companiesClosed source softwaresCommercial off the shelvesDocumentation analysisNon parametric statisticsParticipant observationsTheoretical frameworkSoftwareSoftware gratuito