Experimental learning enhancing improvisation skills

Resumo

Purpose - This study aims to present improvisation training and experimentation as an alternative method to deal with unexpected events in which structured processes do not seem to work. Design/methodology/approach - Based on the literature of sensemaking and improvisation, the study designs a framework and process model of experimental learning supported by a case study of Brazilian Government agents involved in an experimental process of learning fundamental for interacting with scenarios that require improvisation. Findings - This study supports the proposition that improvisation capability can be improved through experimental learning to generate better decision-making in uncertainty. In the case study, the lessons and group experiences of the experimental learning course helped agents to build tools to deal with events that required improvisation. Research limitations/implications - This study investigated only one case and recommends that the framework of experimental learning that this study developed be extended to other organizations. Originality/value - This study provides a framework and a process model for analyzing complex situations and context that require improvisation and suggests another way for leaders to deal with uncertain scenarios.

Ficha do documento

Tipo

Artigo científico

Ano

2016

Instituição

Emerald Group Publishing Ltd

Fonte

Repositório da FGV

Idioma

Inglês

Acesso

Acesso restrito

DOI

10.1108/TLO-04-2015-0027

Identificador

oai:repositorio.fgv.br:10438/23675

Palavras-chave

SensemakingCapabilitiesImprovisationExperimental learningAdministração de empresasProcesso decisório - Aspectos psicológicosHabilidades sociais