Construção de base organizacional e suas implicações para performance corporativaevidências da área abastecimento do Petróleo brasileiro S.A.

Resumo

This dissertation examines some implications of the process of implementation of strategies for the corporate performance. This relationship is examined in the Abastecimento businesses área, of the company Brazilian Petroleum S.A, from 1996 to 2003. In spite ofthe profusion of studies on business strategy, there is still shortage of studies that examine the process of implementation of organizational changes and their implications for the improvement of some indicators of corporate performance. Additionally, they tend to prevail in the managerial literature, punctual approaches of character immediateness and prescribeness, that don't capture the process of organizational change and their implications for performance along the time. The exam of the implementation of strategies lS accomplished with base in SlX extracted organizational variables ofthe existent literature: ' Leadership behavior '; 'interaction and influence'; 'innovation and leaming'; 'human management'; 'communication and knowledge flows' and 'organizational structure.' The implications of the changes in the organizational base for corporate performance are examined starting from nineteen indicators, contained in three categories: (i) operational, (ii) economical-financial and (iii) safety, environment and health. This dissertation consists of a study of individual case, which is based on qualitative and quantitative empiric evidences, collected in field works. The collection of the data was based on sources and multiple techniques. The effects of the organizational variables that they would compose the Provisioning, before the creation of the business Area in 1996 were small. Those effects were moderate in the period among 1996 to 2000, only presenting relevant impacts on operational indicators between 2000 and 2003, with positive reflexes on the economical performance, because many costs were reduced. That suggests that technological strategies of long run are a robust and solid direction. The evidences suggest that the company opted for the construction of an organizational base seeking performance improvement in the long run, joining with authors that defend that construction as form of strengthening the competitiveness in the long period. This dissertation contributes to the understanding of organizational factors that favor the implementation of strategies and of the mechanisms that accelerate learning and innovation in a national company. This study concludes that the use of organizational structures, with the support of the leadership and practice of low barriers interfunctionals, accelerate learning and innovation, favoring progress economical results. This contradicts the authors' proposition that affirm that organizational restructuring possesses low potential of generation of results, or that emphasize solutions of short run for immediate obtaining of results, to the detriment ofthe competitiveness ofthe company in the medium and long run.

Ficha do documento

Tipo

Dissertação

Ano

2004

Instituição

Fundação Getulio Vargas

Fonte

Repositório da FGV

Idioma

Português

Acesso

Acesso aberto

Identificador

oai:repositorio.fgv.br:10438/3662

Temas

DadosMeio Ambiente

Palavras-chave

Organização e gerênciaAdministração de empresasDesenvolvimento organizacional - Estudo de casosClima organizacional - Estudo de casos