Lecciones Aprendidas de una Tentativa De G2G en Brasil

Resumo

In recent years, many governments have seized the moment provided by Information Technology as the ideal opportunity to rethink their administrative praxis. This restructuring concentrates not only on the internal aspects involved, but also on those related to the relationship between government and other organizations. This work seeks to analyze the main obstacles that resulted in the deployment of an unsuccessful G2G (Government to Government) enterprise in Brazil due to user resistance to Information Systems. In order to achieve this, case study explanatory methodology based on a recent real-life case was adopted, namely the digital link between the Brazilian Central Bank and the Federal Senate. Some lessons are drawn with respect to the importance of adequately managing the change associated with an endeavor such as the one analyzed in order to assist policy makers and public administrators in dealing with this new field of knowledge.

Ficha do documento

Tipo

Artigo científico

Ano

2006

Instituição

Fundação Getulio Vargas

Fonte

Repositório da FGV

Idioma

Espanhol

Acesso

Acesso aberto

Identificador

oai:repositorio.fgv.br:10438/25265

Temas

Tecnologia

Palavras-chave

E-governmentGovernment-to-governmentInter-organizational systemsUser resistance to information systemsCentral bankDigital linksPolicy makersPublic administratorsHardwareInformation systemsE-GobiernoGobierno a Gobierno (G2G)Resistencia del usuario a los sistemas de informaciónTecnologiaSistemas de recuperação da informaçãoSistemas de governo