A Consumer-centric Approach to Digital Public Infrastructure for Sustainable Financial Inclusion

Resumo

Governments increasingly recognize the value of digital public infrastructure (DPI) in promoting sovereign societies and empowering individuals through the democratization of financial services. This paper expands on existing G20 recommendations for consumer protection in the context of DPI, and builds on research conducted by the Center for Technology and Society at FGV, the United Nations University EGOV Unit, Consumers International, and the Brazilian Institute for Consumers Protection (IDEC), to offer a critical approach to DPI with specific regard to its impact on financial inclusion and consumer welfare. The paper is aimed at policymakers, financial regulators, private financial and IT companies, as well as academics, civil society and consumer rights advocates.

Ficha do documento

Tipo

Outro

Ano

2024

Instituição

Fundação Getulio Vargas

Fonte

Repositório da FGV

Idioma

Inglês

Acesso

Não informado

Identificador

oai:repositorio.fgv.br:10438/35982

Temas

Tecnologia

Palavras-chave

Digital Public Infrastructure (DPI)Financial InclusionConsumer ProtectionInteroperabilityCybersecurityData ProtectionDigital TransformationPublic-Private PartnershipsDigital and Financial LiteracyInternet AccessDireito